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Accessibility for Ontarians with Disabilities Act

The Province enacted the Accessibility for Ontarians with Disabilities Act (AODA) in 2005. The AODA sets out a clear goal and timeframe to make Ontario accessible by 2025. The AODA lays the framework for the development of province-wide mandatory standards on accessibility in all areas of daily life.

The Greater Sudbury Police Services Board and the Greater Sudbury Police Service are committed to meeting the accessibility needs of people with disabilities in a timely and proactive manner and will use reasonable efforts to provide equitable access to programs, services, goods and facilities provided by the Board and the Service that respects a person's dignity and independence. Click here to download the Police Services Board's Accessibility Policy. 

Multi-Year Accessibility Plan

Under the Accessibility for Ontarians with Disabilities Act the Greater Sudbury Police Service has undertaken numerous initiatives to improve the accessibility of our programs, services, goods and facilities for residents in our community. The Greater Sudbury Police Service Accessibility Plan sets out a number of improvements aimed at making our programs and services more accessible to people with disabilities. Click here to download the Police Service's Accessibility Plan.

Documents in Accessible Formats and Communications Supports

The Greater Sudbury Police Service is proud to inform residents that under AODA we provide our policy and related documents to persons with disabilities in mutually agreed upon alternative formats that take into account the person's disability. This can include, but is not limited to, CD-ROM, large print or electronically via email. If you require a communication support, please contact:

Manager of Records and Customer Service
Greater Sudbury Police Service
190 Brady Street
Sudbury, Ontario P3E 1C7
Phone: (705)675-9171, (ask for the Manager of Records and Customer Service)
Email gspsmail@gsps.ca
TTY: 705-674-3323

Customer Service Feedback

Please note: This process is intended to provide feedback regarding accessibility and customer service issues and is NOT FOR PUBLIC COMPLAINTS.  Complaints can be made by clicking here.

As the Greater Sudbury Police Service strives to make our programs, services, goods and facilities more accessible, feedback from the community is encouraged. For your convenience we accept feedback in a variety of manners:

  1. In Person: Attend the Customer Service Counter at 190 Brady street
  2. By Telephone: 705-675-9171 (ask for the Manager of Records and Customer Service)
  3. By TTY: 705-674-3323
  4. In Writing: Address to the "Attention of Manager of Records and Customer Service"
  5. By Electronic Mailgspsmail@gsps.ca
  6. By Storage Media: Mail devices directly to the Manager of Records and Customer Service or drop off your device at the Customer Service Counter at 190 Brady street
  7. By the Website: Click here to access our Service Excellence Survey:   English   French
  8. Any other manner you feel comfortable with

 

Please ensure your contact information is included with your feedback and a response will be provided within 30 days in the same manner it was received.

Resources

The Greater Sudbury Police Service is committed to making every effort to ensure this website is accessible for all users. Currently, modifications can be made in the following browsers and operating systems to help access this website:

Browsers

  • Internet Explorer 6, 7, 8
  • Mozilla Firefox
  • Apple Safari

Operating Systems:

  • Microsoft Windows
  • Apple OS X

Click here to view the step-by-step accessibility modifications pdf.

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