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Freedom of Information

Customer Service Hours of Operation
Monday to Friday 8:00AM to 5:00PM (closed all statutory holidays)

Individuals wishing to request information under the Municipal Freedom of Information and Protection Personal Privacy Act must do so by providing one piece of identification (must include full name, date of birth, photograph and signature), application fee, and the following completed form:

Freedom of Information Request - English Form

All requests must include the requestor's name, full address, date of birth, and telephone number. The request must identify the specific record(s) being sought and provide sufficient details to enable an employee to identify and locate the record(s).

Send or deliver requests to:

Customer Service
190 Brady Street
Sudbury, Ontario
P3E 1C7

A mandatory $5.00 application fee (cash, cheque, Visa or MasterCard, or money order) must accompany all requests. The processing of this request will not begin until this fee has been received. In addition to the application fee, there is a legislated fee schedule for every hour of manual search required to locate a record, preparing the record for disclosure, computer and other costs incurred in locating, retrieving, processing and copying a record, shipping costs, and other costs incurred in responding to a request for a record:

Personal Records
- $0.20/page
- $10.00/disk for electronic documentation

General Records
- $30.00/hour search and preparation
- $0.20/page
- $10.00/disk for electronic documentation