Fraud is a deliberate deception in order to obtain financial gain. For example, when someone uses your Credit or Debit Card to make purchases without your permission or opens a credit account using your personal information.
Before starting your report, contact your bank, Credit Card Company, financial institution or government agency to report and cancel any affected cards or accounts.
Please gather and keep all papers, receipts, cancelled cheques, etc. related to the Fraud. We may contact you to get these items, if needed, and you should keep copies for your records.
Please note that the following CANNOT be accepted as an online Fraud Under $5,000 report:
- If you lose your Debit or Credit Card and it is not used (Lost Property)
- If your Debit or Credit Card was stolen (Theft Under $5,000)
- If your Debit or Credit Card was stolen from your vehicle (Theft from Vehicle)
If any of these apply to you, please use the proper indicated online report type.
If the amount exceeds $5,000, please call us at 705-675-9171 to file a report.
When completing a Fraud Report, please:
- Please provide any suspect information including pictures, if available, and/or indicate that video surveillance footage is available
File a Fraud Under $5,000 Report
You may be contacted by email or telephone if further information is required.
Filing a false police report is a criminal offence.
For more information on how to protect yourself online visit Fraud Prevention