Customer Service Hours of Operation: Monday to Friday 8:00 a.m. to 5:00 p.m. (closed all statutory holidays)
Police Records
Release of Information office is open by appointments only. To request a police report, please call 705-675-9171 extension 6704.
If you need a copy of a police record - such as a general occurrence report, motor vehicle collision report, officer notebook notes, witness statements, or digital recordings - you may submit a request to Customer Service by completing a Records Request Form.
You must include one valid piece of identification that shows your full name, date of birth, photograph, and signature.
Payment is required when the request is completed, according to our current fee schedule.
Severances may be applied to the records based on the Municipal Freedom of Information and Protection of Privacy Act.
Fees for Services
Effective January 1, 2026, the Fees for Services provided by the Greater Sudbury Police Service as approved by the Police Services Board.
*As per Bill 13, amendments to the Police Record Checks Reform Act (PRCRA) allow police services to provide volunteer Criminal Record Checks (CRC) and volunteer Criminal Record and Judicial Matters Checks (CRJMC) at no charge, when a valid volunteer letter from the organization is submitted.
Please note that expedited service is not available for:
- Record Suspension applications
- Destruction of Fingerprint and Photograph Records
- Insurance Confirmation Requests