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Relays information to police and fire field units in response to calls for service. Acts as a call taker/screener and switchboard operator as required and answers all 911 calls for the City of Greater Sudbury, relaying the calls to the appropriate emergency agency.


  • Successful completion of Secondary School Education (Grade 12) or equivalent
  • Demonstrated oral and written communication skills
  • Keyboarding to a minimum of 50 wpm
  • Successful completion of CRITICALL test and candidate assessments
  • Demonstrated competency in using Microsoft Word and Excel
  • Bilingualism (English/French) an asset
  • Must be psychologically fit to perform the duties

Data Entry/CPIC Clerk

Under the general supervision of the   Manager of Records and Customer Service, the Data Entry/CPIC Clerk  ensures the timely   entry, maintenance, quality and confidentiality of data and information   secured within the Canadian Police Information Centre (CPIC) system and the   records management system (RMS). Supports the flow of information throughout   the organization to support investigations, prosecutions, deployment of   resources, reporting and data analytics.


  •   Successful completion of Secondary School   (Grade 12) or equivalent.
  •   Good knowledge of office procedures and   routines through related experience.
  •   Must   be able to meet standards of a Spelling and Grammar Assessment.
  •   Demonstrated   computer competency in using programs such as    Microsoft Word/Excel/Windows/Adobe.
  •   Demonstrated analytical thinking,   observation, and problem solving skills.
  •   Keyboarding to a minimum of 45 wpm.
  •   Must be available to work shift   work (days and nights).
  •   Must   be psychologically fit to perform the duties.
  •   Knowledge of Police Service activities,   police protocol, and procedures necessary to ensure accuracy and completeness   of documents considered an asset.
  •   Knowledge and functional use of current   Records Management System’s is considered an asset
  •   Bilingualism (English/French)   considered an asset.


 Customer Service

The Customer Service Clerk – Switchboard serves as a liaison between the general public and police records branch by providing a customer service through telephone and office reception and operates the main Switchboard console as required. In addition, provides assistance with the release of police information, when required.


  • Successful completion of Secondary School (Grade 12) or equivalent.
  • Experience in dealing with the public.
  • Good knowledge of office procedures and routines required through related experience.
  • Demonstrated knowledge and experience in Microsoft Office related software to an accomplished level, including Microsoft Word, Excel and Adobe Acrobat.
  • Keyboarding to a minimum of 45 wpm.
  • Bilingualism (English/French) is required.

How to Apply

Please e-mail or mail the following completed documents to the contact information listed below:

Applications can be sent via e-mail to gsps.hr@gsps.ca or by mail.

Mailing Address:

190 Brady Street
Sudbury, Ontario
P3E 1C7
Attention: Human Resources

Notice to Applicants:

Upon submitting an application, candidates will be sent a confirmation of receipt within five (5) business days. Applications will remain active on file for one year. Upon commencing a competition for the selected Civilian position only applicants selected to move forward will be contacted.

If you have any questions regarding your application, please e-mail Human Resources at gsps.hr@gsps.ca