As we continue to celebrate Police Week by recognizing our valuable and dedicated personnel, both Sworn and Civilian, we’d like to introduce you to Heather Lewis: woman standing in front of indoor tree

Q: What is your name and the official name of your Unit?

A: Heather Lewis, Technical Support Unit.

Q: How long have you been working with the GSPS?

A: I began working in the Sudbury Region Police Museum in March 2003, and I joined the Technical Support Unit in January 2006.

Q: What is the mandate/function of your Unit?

A: The Technical Support Unit provides technical support such as: off-site video retrieval, converting video, enhancing video and vetting audio and video interviews. Additionally, the disclosure of booking-in videos, Lions Eye in the Sky videos, 911/phone calls and police communication recordings for investigations and court. We also provide electronic expertise and technical support to the service

Q: In two to three sentences, please describe a typical day in your role.

A: Each day is different and unique, depending on what is required to assist officers with their investigations. I am usually working on two or three investigations at a time, either converting video or vetting an interview while preparing booking in videos and troubleshooting issues with other videos.

Q: What do you like most about your job?

A: I enjoy learning new video enhancing techniques and troubleshooting challenges each day in order to assist officers with their investigations.

Q: Why do you love working for the GSPS?

A: I am honoured to work for such a great organization with wonderful coworkers. In addition to my position in the Technical Support unit, I enjoy volunteering for the service. I am very proud to be a part of the creation and development of the Sudbury Region Police Museum, The Law Enforcement Torch Run Committee (Polar Plunge) and also the Greater Sudbury Police Service Spiritual Team.